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Playlists empty with no extensions

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Brandon Diamond
8 discussion posts
Hi. I just got a Galaxy S7, and did a clean sync to a new SD card. The music synced fine, but nothing can find the playlists. I opened the folder with the playlists, and they don't even have extensions, and they have 0 bytes. Is there a setting I can change or something? I actually bought itunes fusion hoping to be able to sync my playlists better than with other options.

Thanks!
May 27, 2016  • #1
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Brandon Diamond
8 discussion posts
Update: I just tried manually exporting a playlist manually using the Playlist Exporter. PowerAmp still doesn't see the file, Play Music sees the playlist as having 7 songs. (It has 1624 songs on it.)
May 27, 2016  • #2
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Brandon Diamond
8 discussion posts
Additional update: I have found that PowerAmp can find the playlist files if they are in the playlist folder on the phone, rather than the SD card. However, I can't find how to tell itunesfusion to do that, and the playlists are still either empty or missing about 99% of the songs.
May 27, 2016  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Unfortunately Samsung phones seem to have some weird issue with synced playlists. iTunesFusion has to use MTP to sync the songs and playlists, and it works for every Android phone except Samsung phones for some reason. We have an open issue on our list to investigate this further though, so we'll definitely post an update if/when we're able to get it all sorted out.

Quick question though. When you manually exported the playlist, did you export it directly to the Playlists folder on the phone, or did you export it to a folder on your computer, and then move it over using Windows Explorer?
May 28, 2016  • #4
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Brandon Diamond
8 discussion posts
Windows explorer when it was manual.
May 29, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, it's interesting that copying via Explorer is also broken. That definitely indicates a problem with the MTP implementation on the Samsung phones. We'll definitely post an update if/when we're able to make this work!
May 30, 2016  • #6
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Brandon Diamond
8 discussion posts
Thanks! If ut helps, Mediamonkey seems to work, but then you have to use their software on both ends, so it is not the same type of integration.
May 30, 2016  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, I noticed that too. We might end up having to do the same thing.
May 30, 2016  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've finally released a new beta version that should fix this issue up! You can grab it from the link below, or enable Beta update checks in the iTunesFusion Settings.

https://www.itunesfusion.com/Download/Beta/

Could you test it out and let us know how it works out?

Thanks!
May 5, 2017  • #9
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Brandon Diamond
8 discussion posts
Sorry it took so long to reply, but yesterday was my first chance to try it. As I mentioned previously, I had used MediaMonkey to get my music into my phone. I just tried using iTunesFusion, and it copied all of my music over. It did not sync my music, but made new copies of everything, which is taking up quite a bit of space. iTunesFusion asked where I wanted the playlists to be copied to, and it put all the music in that folder. If I tell it to copy them to the Music folder, will it sync or make copies of everything?

Also, all of the playlists that copied over are showing up as empty. So it copied the music, with extensions, but the playlists are certainly not syncing correctly.

Suggestions?

Thanks!
Jun 27, 2017  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you sync to a different folder, you'll need to manually delete the old files through Windows Explorer.

Regarding the playlists being empty, did it create any new playlists when you synced?
Jun 28, 2017  • #11
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Brandon Diamond
8 discussion posts
Yes, it created new playlists, they just each have 0 songs in them. They are saving as .pla files with 0 bytes of data. Playlist files that work are .m3u.

I just figured out that I can force the playlist file type, so I tried changing the destination folder to where the music already is and tried to sync. It says it wants to delete the duplicate music, which is almost all of the music. Is there a way to tell it to NOT copy the duplicates, instead of deleting the duplicates and then copying them over?
Jun 28, 2017 (modified Jun 28, 2017)  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Are the ones listed for deletion the exact same filenames as the ones that are listed to sync? Also, forcing the playlist format won't change anything when syncing to an MTP device like your phone. All we can do is give it the list of songs that should be in the playlist, and then the phone is supposed to create the actual playlist with whatever format and location it needs to be in.
Jun 30, 2017  • #13
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Brandon Diamond
8 discussion posts
Yes, they are exactly the same file names. So if the playlists are showing up empty, what should I do?
Jun 30, 2017  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you can, I would try manually deleting all of the music and playlists from the phone, then run a new sync.
Jul 4, 2017  • #15
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