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iTunes Fusion 3.0.1 Does Not Sync All Selected Tracks After iTunes Update

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tezgno
8 discussion posts
I recently upgraded to iTunes Fusion 3.0.1 as well as iTunes to the latest version. After updating, I am noticing that iTunes Fusion is no longer syncing all of my tracks. When doing the scan, it shows that I have 7494 tracks. However, when it goes to sync, it only tries to sync less than 2000 of them. Not sure iTunes Fusion or iTunes is broken, but this was working a few weeks ago.
May 24, 2017  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Are any of the tracks duplicated in the playlists you've selected?
May 24, 2017  • #2
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tezgno
8 discussion posts
A few of the tracks are duplicates, but not a lot. I have approximately 6900 unique files. The funny thing is that everything worked until recently. I haven't changed any thing other than upgrading the software. I added a new album and noticed the issue when I went to sync it.
May 24, 2017  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Would you be able to attach one of the files that isn't getting synced? My library seems ok, so I'm wondering if there's a bug that only affects specific file names or metadata.
May 25, 2017  • #4
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tezgno
8 discussion posts
I have attached one of the files that doesn't sync. The interesting thing is that I don't believe it's an issue with the tracks, but rather playlists. I sync all of my music to my flash drive. When I select the main "Music" playlist, it syncs all of my tracks without any issues whatsoever. However, when I sync my playlist, depending on which ones I select, it throws issues. For example:

If I select all of the playlist that, alphabetically, come before "Music" along with Music, they all sync. If I select "Music" plus everything that, alphabetically, comes after "Music" syncs. But, when I select all of the playlists (the ones before and the ones after), regardless of if I select "Music", they don't all sync. From what I can gather, it scans about 2,000 or so songs and then stops.
• Attachment [protected]: 01 De Novo Adagio (Intro).mp3 [3,228,973 bytes]
May 29, 2017  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! I have passed this along to our devs, and we'll be sure to let you know as soon as we need more info, or have a new version to try
May 29, 2017  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you give the attached build a try?
• Attachment: iTunesFusionSetup-3.1_TEST.exe [3,287,320 bytes]
May 30, 2017  • #7
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tezgno
8 discussion posts
Sorry for the delay. I am just now able to try the test build.

So, in trying the test build, it scans approximately 2701 of 7437 songs before stopping and moving to the next part. So the problem is still there.
Jun 5, 2017  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you try rolling back to ITF 2.6 to see if this issue goes away? I've attached it here.
• Attachment: iTunesFusionSetup-2.6.exe [2,718,808 bytes]
Jun 5, 2017  • #9
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tezgno
8 discussion posts
Ok, so I have discovered something. Apparently, whatever issue I'm experiencing, it's not limited to my computer. I have 3 other computers that are both experiencing the same issue. All with equally larger (5000 or more) tracks. I tried downgrading to 2.6 and the problem is there too. Here is where it gets more interesting. So, it looks like whatever issue I'm having, it was introduced in 2.5. From 2.5, 2.5.1, 2.6, 3.0, 3.0.1, and the test build, the sync all stops at exactly 2701 of 7437 tracks. However, when I go back to 2.4... Everything syncs as normal with no issues. So, I must have been on 2.4 before upgrading to 3.0.1. In fact, in looking at the settings, I had to have been because I didn't have the playlist exporter (I was using a separate tool to export playlists when needed). So, 2.4 works correctly. 2.5+ is broken for me.
Jun 5, 2017  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting! We'll look at the changes between 2.4 and 2.5 and see what might be causing this.
Jun 6, 2017  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
On the Settings > Options tab, do you have the "Ignore disabled tracks in iTunes" option enabled?
Jun 6, 2017  • #12
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tezgno
8 discussion posts
Didn't see this reply. No, that option isn't enabled. Still running 2.4 with no issues. The latest version has the problem.

Update:

So, I downloaded 3.1 and have noticed something interesting about it. It only appears to not scan properly when I sync to my USB flash drives (USB 3.0 128GB PNY Flash Drives). If I do the same sync to my phone (Galaxy S8+) with the exact same settings and profile, it works just fine.
Jul 2, 2017 (modified Jul 2, 2017)  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Interesting! Let me do some more testing with a few USB sticks here and see if I can get the same thing to happen.
Jul 4, 2017  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I finally had a chance to test here, and was able to sync 3000 tracks without issues. Is it possible there's an issue with your specific flash drives? Are they formatted with FAT32 or NTFS?
Jul 13, 2017  • #15
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tezgno
8 discussion posts
I've tried about 3 different flash drives from different vendors and all appear to stop at the exact same position, which is extremely weird. They are all formatted fat32. I'll go and get a brand new flash drive, give it a shot, and see what happens.
Jul 13, 2017  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I wouldn't worry about trying a brand new one, it doesn't sound like a brand specific issue. If you format one of the USB drives as NTFS, does that make any difference?
Jul 14, 2017  • #17
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